The biggest efficiency transformations hitting workforces when implementing enterprise mobility solutions
Business is on the move. Enterprise mobility is transforming the way people work and ushering in entirely new business models. It’s also one of the biggest areas of tech innovation, with many of the leading business solutions of the next few years being built on a mobile framework. Mobility has therefore become a significant area of development for enterprise organisations.
Remote working enables organisations to be more flexible, versatile and adaptable in the way they operate. Giving workers the ability to access live data and content, complete tasks and collaborate with customers/partners/other workers wherever they may be is a powerful driver of efficiency.
Here are some of the biggest efficiency transformations a business can make by implementing enterprise mobility solutions.
Field-based workers have traditionally relied on paper to record job information. There is always a time lag in a paper-based system; office workers have to wait to receive the paperwork from the field before they can update their records, slowing down billing processes. Duplicate data entry is required, with admin teams having to re-enter information provided by field technicians, sometimes multiple times, into separate forms and systems. Missed opportunities for revenue are commonplace due to handwriting errors and lost paperwork.
Enterprise mobility solutions generate significant cost savings by cutting out these time-consuming, error-prone administrative burdens and accelerating the invoicing cycle, speeding the transformation of work into cash. They also enable businesses to capture and process a lot more data than they could via a paper system.
Better workforce management
Trying to manage a mobile workforce without mobile technology means lots of back-and-forth phone calls and emails and huge scope for scheduling clashes, inefficient job planning and lost productivity. Enterprise mobility solutions can assign jobs to remote workers automatically based on availability, skills, preferences and location. Workers receive instant notifications of their assignments via their mobile devices and can get on with the job at hand.
These kinds of systems cuts out administrative costs and delays related to making phone calls, updating spreadsheets and/or white boards, and managing paper-based diaries. They speed up planning and scheduling time and enable workers to be more productive, improving both the employee and customer experience.
The central tenet of an enterprise mobility solution is improved internal and external collaboration. Giving workers remote access to data and content empowers them to sell products and services more dynamically, finish jobs faster and make more and better decisions on the move. It allows them to work closely with other employees without having to be face to face, saving on travel and meeting costs. It also boosts customer satisfaction by enabling workers to interact with customers more freely, answer their questions more quickly and comprehensively, and solve their problems more effectively.