5 reasons WhatsApp is not a dedicated Enterprise messaging app.
As of early 2016, WhatsApp has recorded more than 1 billion monthly active users, up from 700 million from the same period in 2015. So it’s no surprise that small, medium and even large businesses have taken to using the popular instant messaging service in the context of their day to day communications and operations. It would be easy to imagine that staff, already personal users in their own right, would find it convenient to use as their business contacts would also appear in their WhatsApp contact list. There are several reasons why enterprise usage of this easy to use and convenient app should cause serious consternation for businesses worldwide.
It is clear that WhatsApp for Enterprise usage is simply not fit for purpose.