Mobile technology - a game changer
Achieving great benefits in productivity improvements
European airline operator CityJet has adopted an electronic flight bag for its pilots which has transformed the way it operates, and provided key benefits including cost, time and resource savings.
“The benefits of moving to an integrated mobile solution are plentiful. - We save time, money and resources which has enabled us to add more flight routes, contributing to the continued growth of our business.”
Established in 1993, CityJet is a key European regional airline based in Dublin, Ireland that provides wet leasing and charter flights across Europe, employing over 800 people.
By law, all pilots must carry specific documentation each and every time they fly. Traditionally, this has been in paper form, meaning their flight bags have consisted of thousands of paper documents, weighing over 50 kg on average – a weight that only increases as the pilot racks up more air miles.
CityJet wanted to replace the manual flight bag with an electronic one and appointed CWSI, in partnership with Eir Business, to implement a fully mobile secure solution, that’s 100% accessible for those who need it, and integrates seamlessly with key systems that the airline uses for operational and regulatory purposes, across the whole of Europe. Ultimately, CityJet needed a secure yet easy-to-access user friendly system from a mobile device, with an affordable data roaming agreement due to usage across all European countries.
Switching to the e-version
The introduction of the electronic flight bag has been a game changer in the way CityJet’s pilots carry, view, edit and review their required flight documentation. Working in partnership, Eir Business and CWSI conducted a series of workshops with CityJet to understand its specific requirements, challenges and long-term mobility objectives in order to deliver a cost effective mobile solution that worked for the airline.
The integrated solution included a Mobile Device Management (MDM) service, Mobile Data Management (secure internet access) and a roaming data package which was rolled out working closely with CityJet throughout the entire process. This included managing the logistics of getting the mobile devices (iPads) provisioned, to the MDM policies that applied to the usage of them.
This fully managed approach resulted in a quick approval turnaround time for implementation, allowing the airline to continue on to the next phase of the project: fleet-wide implementation. Now working across all of Cityjet’s fleet, the electronic flight bag incorporate manuals, documents, navigation and other tools all on an iPad, without having to deal with the inconvenience of paper. It saves space, effort and time. As a result, CityJet is experiencing some great benefits from a big improvement in productivity that are directly impacting its bottom line:
By using the mobile system, CityJet pilots can operate flights to more destinations because it shortens the time required for opening new flight bases. For example, the system has supported CityJet’s business expansion into Scandinavia, operating flights to over 40 destinations in partnership with Scandinavian Airlines (SAS).
Dramatic paper cost reduction
By switching to a completely digital solution for the flight bag, CityJet has removed an enormous amount of paper from its operations. This in turn has led to a reduction in costs associated with paper, printing and ink, as well as dramatically cutting down on costs associated with the delivery of documents to pilots all over Europe.
Big savings in jet fuel
With documents in digital format, flight documentation now weighs just a fraction of the traditional flight bag. It also saves space compared to the bulky traditional flight bag. Thanks to CWSI’s solution, CityJet has been able to reduce weight on the plane by over 45 kg per flight, which means a big reduction in fuel consumption over the course of a year.